+91 99 616 99 444
support@denzo.in
Terms and Conditions – Denzo Purchase
Please read this Terms and Conditions carefully before start using your DENZO software.
By using the DENZO software application, you are agreeing to be bound by the terms and conditions of this Agreement
a) "Company" means TransInno Solutions Pvt. Ltd., who designed, developed and deployed the dental clinic practice management software DENZO.
b) "Buyer" means means the person, firm, company or corporation who purchased DENZO software online.
c) "Application" means the dental clinic practice management software DENZO.
d) "Contract" means this agreement between the Company and the Buyer.
2.1. All online purchases of DENZO are accepted subject to these Terms and Conditions of Sale. No terms or conditions put forward by User and no representations, warranties, guarantees or other statements not contained in this Agreement nor otherwise expressly agreed in writing by Company shall be binding on the Company.
2.2. The Contract shall become effective upon the date of online purchase of DENZO or upon the Buyer’s first use of the Commercial Licence of DENZO provided for the exclusive use of the Buyer, whichever is earlier (the "Effective Date").
The Company grants the Buyer a revocable, non-exclusive, non-transferable, limited license to access and use the Application DENZO solely for Buyer’s personal, clinic management purposes strictly in accordance with the terms and conditions of this Agreement for the subscription period. This licence shall be used only for one clinic.
The Buyer shall not use this licence for any other commercial purposes other than the intended use of dental clinic practice management or re-sale or sharing of this application to a third party at any circumstances.
DENZO is a Cloud based application and presently hosted in a third party Cloud Servers of Amazon Web Services Inc. (AWS), which is one of the best Cloud services available in the world. The security of Buyer’s private or clinical or patient’s data is ensured by the Cloud Service Provider AWS.
The Company do not access or store or secure Buyer’s data in Company’s servers or do not perform data backups to the Company servers or security checks of Buyer’s data stored in AWS servers. It is Buyer’s responsibility to keep the Admin and other passwords of DENZO safely and securely to access their data stored in AWS servers.
The Company reserves the right to host the application in Cloud service of any third party or the Company’s own dedicated Cloud servers in future, in order to meet the performance or security standards defined by the Company.
The Buyer agree not to, and will not permit others to license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party.
The Company may provide remote online support for the free trial version of DENZO software to the User as and when required or requested by the User. This free of cost support shall be based on the sole discretion of the Company.
This online support may include various online means of communication such as email, telephone, social media, online web chat through DENZO website etc. The Company may try to accommodate the User’s preference on the online support media, however, the Company reserve the sole right to select the media and means of communication.
However, please note that the online subscription does not include any onsite support for DENZO software or training for the Doctors or Clinic staff. If the Buyer require any onsite support, the Company will provide the same at an extra cost quoted by the Company, depending on the level of the support requested and the geographical location.
The Company reserves the right to modify, suspend or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without any liability to the Buyer. This includes software updates to accommodate comments or improvements or modifications or upgrades or bug fixes as determined time to time by the Company.
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
The Company reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 (Thirty) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
This Agreement shall remain in effect for the entire period of online subscription or until terminated by the Buyer or by the Company. The subscription or licence fee paid by the Buyer will be for the entire duration of the subscription and the fee paid will not be refunded in any case, even if the buyer wishes to discontinue the subscription of DENZO for any reason.
The Company may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with a prior notice to the Buyer. This Agreement will terminate immediately, without prior notice from the Company, in the event that the Buyer fail to comply with any provision of this Agreement.
The Buyer may also terminate this Agreement with a valid reason that shall be communicated in writing to the Company in due course. However, in such a termination of this agreement do not entitle a full or partial refund of the subscription fee paid by the Buyer, irrespective of the reason for termination or duration of the subscription.
Upon termination of this Agreement, the Buyer shall cease all use of the Application and delete any links to the Application from all mobile devices or desktops / laptops used by the Buyer.
The Buyer can download their data and patient’s data including the treatment details at any time after logging in to DENZO with required access permissions. However, in case the contract is terminated by any of the parties, the Company will provide the Buyer, upon a written request from the Buyer, the following details of all the registered patients in DENZO, either in MS Excel or any other standard tabular format available at that time, within 10 (ten) working days after termination of the contract.
1. Patient ID 2. Salutation 3. First Name and Second Name 4. Age or Date of Birth 5. Gender 6. Contact Number 7. Registration Date 8. Email ID (if available) 9. Total Bill Amount (if available) 10. Balance to pay (if available). 11. Presenting Complaint - Treatment History (if available) 12. Final Diagnosis - Treatment History (if available) 13. On-going Treatment - Treatment History (if available) 14. Completed Treatment - Treatment History (if available) 15. Medical History (if available).
If you have any questions about this Agreement, please contact the Company on the below mentioned address;
TransInno Solutions Pvt. Ltd. Registered Office : 142, 5th Cross Road, Reliable Phase 3, Haralur Road, HSR Post, Bengaluru, Karnataka – 560 002 Telephone : 99 616 99 444 Email : support@denzo.in Web : www.denzo.in
Regd. Office: 142, 5th Cross Road, Reliable Phase 3,
Haralur Road, HSR Post, Bengaluru, Karnataka - 560 102
CIN : U72900KA2016PTC096244
Phone : +91 99616 99444
Email : support@transinnosolutions.com
Web : transinnosolutions.com